Business / Financial Manager
In the number of years that I have been working with our team, I have watched us evolve and develop into an amazing office with the latest technology and the most knowledgeable staff. We truly believe in outstanding service, and I feel that our doctors and team members will make your visit a great experience! As our Business Manager, I am here to assist our patients with a variety of concerns, including anything from scheduling appointments and financial arrangements to following up with any insurance questions you may have.
I truly enjoy working with every one of my co-workers, each bringing a different twist to my day! We pride ourselves on presenting a warm and friendly atmosphere, which our patients have become accustomed to.
I became a part of our team in October, 1992. Since then, I have been amazed of the growth and advancements that have occurred not only within our practice, but within dentistry itself! Outside the office, I have a daughter attending Guelph University, and as for myself, I enjoy travelling, antique shopping, and baseball.
Treatment Coordinator / Dental Assistant
I am a certified Level 2 assistant, graduating from George Brown College, Toronto in 1986. I started my career with Dr. Milne shortly thereafter in 1986, as his full-time chairside assistant. I continued my schooling at the University of Western Ontario in 1992, obtaining my Level 2 Preventative Dental Assistant certificate.
In 1994, my husband Jim and I had our first child, Lauren, and in 1997 had our son, Dale. We enjoy boating, travelling, and cooking!
Helping Patients Make Informed Choices
I now spend time working as our Treatment Coordinator. My primary goal is to assist patients with understanding our recommendations, educating and explaining the course of treatment needed. In addition, I assist patients with any questions regarding fees, appointments, and insurance benefits.
I have truly marveled at the growth our office has seen over the years, and appreciate the wonderful staff and patients that I have the pleasure of working with every day!
Hygiene Coordinator / Dental Assistant
I graduated from Fanshawe College in London in 1999 as a Certified Level 2 Dental Assistant. In 2001, I became part of our team as a full-time Dental Assistant. After working a few years chairside, I then branched out into the Hygiene Coordinator position, where I work with each hygienist, caring for the patient and taking care of scheduling and follow-up visits.
Outside the office, my husband and I have three beautiful children, Logan, Macy, and Ava, all of which keep us extremely busy and on the go! In my spare time, I help out on our family dairy farm. I also enjoy hockey, baseball, volleyball, and reading.